Privacy Policy

1. Information We Collect

We collect the following types of information to provide you with our services:

• Personal Information: Full name, phone number, email address, and location (State/LGA)
• Farm Information: Farm size, farming type (crop, poultry, livestock, fish), and agricultural practices
• Usage Data: Information about how you interact with our platform, including device information and access logs
• Agricultural Data: Soil conditions, weather patterns, crop health, and livestock information collected through IoT sensors

2. How We Use Your Data

Your data is used solely to provide you with the best possible agricultural services:

• To provide agronomic advice and recommendations tailored to your farm
• To send weather alerts, pest warnings, and planting schedules
• To connect you with verified buyers and market opportunities
• To improve our AI models and platform functionality
• To communicate with you about platform updates and new features
• To comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information with third parties
• Service Providers: With trusted partners who help us operate our platform (e.g., cloud hosting, SMS services)
• Market Connections: With verified buyers when you choose to list your products on our marketplace
• Legal Requirements: When required by law or to protect our rights and safety

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with backup and disaster recovery systems
• Employee training on data protection and privacy

5. Your Rights (NDPR Compliance)

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Object: Object to processing of your data for specific purposes
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, please contact us at privacy@okoai.africa

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Agricultural data may be retained longer for research and AI model improvement purposes, but will be anonymized where possible.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. You can control cookie settings through your browser preferences. Essential cookies are necessary for platform functionality and cannot be disabled.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: